Notdienst Hotline Mitarbeiter (m,w,d) Deutsch (Notfallmanager/in (Rettungsdienst))

Stellenangebotsbeschreibung:

Wir suchen Mitarbeiter für eine internationale Notruf Hotline in Amsterdam.

Gesucht werden Mitarbeiter mit folgendem Background:  Rettungsdienst,  Pflege - oder Medizin, Rettungsschwimmer, Feuerwehrleute,  ehemalige Bundeswehrmitarbeiter oder Bewerber aus der Sicherheitsdienstbranche. Wichtig ist es, dass der Bewerber Minimum 6 Monate praktische Erfahrung im Umgang mit Anrufern/ Patienten in Notsituationen hat.

Emergency Services Representative (m,f) German

tart: 27th May 2024

DUTIES AND RESPONSIBILITIES:

- Deliver the utmost level of service to people who find themselves in an state of critical emergency or distress.

REQUIREMENTS:

- Native/Fluent in German and  English (B2), both orally and written

- Proven experience in emergency response and/or working in a high-pressure emergency communication center environments would be preferred

- Emergency Services/Dispatcher qualification/experience from 6 months onwards.

- Demonstrated capacity to liaise with customers punctually is essential

- Strong assessing skills with the ability share information with precision as well as to display great attention to detail while handling several communication tools simultaneously is essential for this role

- Prior experience working with a CAD (computer assisted dispatch) application would be considered as a strong advantage

- Full working proficiency with MS Office is necessary

- Sound knowledge of laws, protocols and compliance within an emergency services environment is preferable

- Agility with rotating scheduling which can include days, nights, and weekends as this will be a 24/7 operation with 5 days on and 2 days off per week

- Holder of a recent in a CPR certification can be an advantage

- Any prior experience in emergency, fire or police dispatch will be considered as beneficial for this role.

- BENEFITS:

- Excellent remuneration package based on experience, skills and performance

- Be part of a dynamic and creative team with positive and friendly atmosphere

- Relocation support: flight paid + 1 month in hotel

- Guidance and tools to reach your full potential.

- Salary: €5,000 gross (per month) + holiday allowance.

- Relocation package: 5k EUR paid during the first week of joininig the company and  support on Housing etc.