IT Support Specialist (m/f). Luxemburgo

SLG is a major player in the transportation sector in Luxembourg. Built on decades of experience and innovation, the company is recognized for its commitment to quality, safety, and customer service.

Since its inception, SLG has positioned itself as a leader in various transportation and mobility solutions in Luxembourg but also in Belgium, Italy and recently North of France.

The company is committed to providing reliable and efficient transportation solutions while integrating the latest technologies to meet the evolving needs of its customers. With its highly skilled and dedicated team, Sales Lentz Group continues to innovate and expand its service offerings to remain at the forefront of the transportation industry.

At SLG, we are at the forefront of leveraging technology to drive innovation and enhance operational efficiency. As such, we are looking for an IT Support Specialist to join our IT department.

We believe in fostering a dynamic and collaborative environment where our IT Support Specialists play a pivotal role in ensuring seamless technology integration and optimal user experience.

Join us as we pave the way for cutting-edge solutions and transformative advancements in the digital landscape and be part of a company that values innovation and is committed to stay ahead of the tech curve.

Key Responsibilities:

Provide comprehensive technical support to end-users, addressing hardware, software, and network issues promptly and effectively.

Deploy and manage cloud-based solutions, leveraging platforms such as Microsoft 365 and Azure for enhanced productivity and scalability.

Collaborate with cross-functional teams to design and implement IT infrastructure solutions that align with business objectives and promote operational efficiency.

Utilize modern tools and technologies for automated deployment, monitoring, and maintenance of systems, ensuring optimal performance and security.

Proactively identify opportunities for process improvement and optimization, driving continuous enhancement of IT services and support mechanisms.

Managing and maintaining hardware and printing infrastructure.

Participate in the implementation and deployment of SLG group's projects.

Required Qualifications:

Degree in Computer Science, Information Technology, or related field.

Minimum 3 years of experience in IT support, with a strong foundation in system administration and network management.

Proficiency in cloud computing platforms such as Microsoft 365 and Azure, including experience with administration and configuration.

Familiarity with ITIL best practices and service management principles.

Technical and Personal Skills:

Expertise in troubleshooting hardware, software, and network issues, with strong problem-solving abilities.

Strong Service orientation and excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders effectively.

Proactive attitude and a passion for staying updated with the latest trends and developments in technology.

Strong organizational skills and the ability to prioritize tasks in a fast-paced environment and to be a great Team player.

Collaborative mindset and the ability to work effectively in cross-functional teams.

French, English skills (spoken and written) – German and Luxemburgish are an advantage.

Benefits and Opportunities:

A stimulating, dynamic and friendly work environment.

Comprehensive training opportunities.

Flexible Work hours.

Meal Vouchers and Canteen.

13th month.

Free Car Park.