Ofertas de empleo de agente de centro de atención al cliente en Portugal

Are you a German speaker? Are you ready to pack your bags and kick-start your career in Lisbon?

We are looking for German Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.

Responsibilities:

Provide B2B support to small and medium-sized businesses via chat, email, and phone

Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain

Provide pre and post-sales support for all self-service products

Offer recommendations to common B2B problems or frequently asked questions

Maintain and ensure a high level of customer satisfaction

Identify trends and solve problems facing multiple SMB clients

Provide customer insights and feedback from our B2B clients to engineering

Requirements:

Native or proficient level of German (C2)

Advanced level of English both verbal and written

Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills

Desire to learn and advance, be a curious investigator and problem solver

Experience with online advertising products and social media will be considered a plus

Must hold EU citizenship

Be a local candidate or willing to relocate to Lisbon, Portugal

Benefits:

Competitive salary (1.300€ gross (house excluded) or 1000€ gross (house + expenses included)

Extra productivity bonuses

First-class ongoing training and development

Career development opportunities

Multicultural and modern working environment

Sports

Relocation package covered

And of course, if you are located outside Portugal or Lisbon...The relocation package is covered!

Flight ticket to Portugal

Cab fare from the Airport to your hotel

Hotel accommodation

Required language: German