Trabajar en Bulgaria de agente de centro de atención al cliente

We're growing and expanding our Finnish speaking team in beautiful Sofia, Bulgaria! This is a great opportunity for Finnish language speakers to experience life abroad while gaining work experience, relocation package included.

Responsibilities:

As a Customer Support Analyst in a Fintech Account with Finnish and English, you will be a part of a great team and all together will: Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units.

Provide timely reply and accurate information on the client's request.

Assist customers through multiple channels, including phone, email, and chat.

Identify and assess customers' needs to achieve satisfaction.

Skills and requirements:

- B2 or above proficiency in Finnish is a must.

- Excellent written and spoken English.

- No experience in a similar role needed.

We offer:

Our office in Sofia, Bulgaria, offers numerous benefits for its employees, such as top location, personal gym, relaxation and gaming areas.

You will also be offered:

- Relocation package if needed:

- Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental).

- Long-term labor contract and stable job with additional health insurance.

- Fully paid induction training.

- Career development opportunities and internal company training.

- Attractive salary.

- Employee referral bonuses.

- Monthly additional amount for 50+ benefits and services to choose from - Multisport card, transport allowance, electricity bill coverage etc.

- Corporate discounts and company events.

- Positive international working environment.

- Support, learning and work-life balance.

We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building projects!