Ofertas en España de agente de centro de atención al cliente

Do you have a passion for the world of administration? Are you a fanatic for numbers and are having an interest in the financial insurance world? Are you organized and are looking for a new challenge in the beautiful city of Barcelona?

Then become the new back-office specialist in Barcelona for our client!

Your responsibilities and impact as Claim Agent:

- supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc.

- ensuring a fast and quick resolution for problems

- working together with partners and providing direction for issue resolution in order to achieve customer satisfaction

- being in direct contact with customers to understand and act on behalf of their needs

Skills, qualifications and interests you need to succeed in this role:

- A native level of German and a good level of either English or Spanish

-good to have previous experience/background in administrative or back-office work

- Working coordinated, organized and autonomously

- Being energetic, innovative and working proactively at a fast pace

- Excitement about intercultural communication and the expatriate lifestyle

- Living in or willing to relocate to Barcelona for an international career and life experience

- Having a valid Spanish work permit (required).

What’s in it for you?

- Contract: permanent contract with 2 months of probation

- Working hours: 40/weeks, Mon-Fri 9 AM – 6 PM

- Salary: 22.000 gross/year

- 28 days/year holiday

- working in a stable and international work environment

- working in a fast growing company

What should you expect from living in Barcelona?

- The unique experience of an international and diverse culture

- A beautiful beach city surrounded by both coastal towns and mountains

- Delightful gastronomic experiences of Spanish, Catalan and World cuisines

- Quite a dynamic and active urban life where it is difficult to get bored

- Sunny days, Mediterranean weather and a relaxed lifestyle

- An attractive startup and innovation hub with exciting opportunities

Required language: German