Vacante de Cajeros de bancos en Luxemburgo

Your role

    Act as the person of contact for any partner and client queries received by email, fax, post or by telephone

    Take the necessary action to respond in an effective, professional and timely manner to the queries received by telephone, email or post from several partners, clients or sales colleagues consistently ensuring a high level of service

    Perform accurate and timely processing of policy transactions, servicing and query resolution during the life cycle of a policy, including document management

    Assist in processing the due diligence review of transactions in line with corporate standards

    Develop and maintain a strong working relationship with our sales consultants and all partners

    Maintain an ongoing awareness of services, review procedures and ensure quality improvements are made as required

Your profile

    Experience of working within the financial/insurance sector with a minimum of 1-5 years' experience

    Aware of developments within the financial/insurance sector in general and competent in dealing with queries relating to funds and financial instruments

    You enjoy working in a challenging, fast paced environment and look for the opportunity to excel in all aspects of your role

    Take personal pride in delivering high quality service to internal and external clients

    Strong prioritisation skills and is flexible, reliable and responsible in challenging situations

    A team player with excellent interpersonal and communication skills, verbal as well as written

    Ability to work independently while keen to work as part of a team and assist colleagues

    Ability to demonstrate a high level of initiative and problem solving capabilities

    Willing to make the extra effort as required

    Native French speaker with excellent command of English, any other European language will be considered an asset