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Customer Support Representative E- Commerce : German
Empleo de agente de centro de atención al cliente en Rumanía
Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente.
Traducción de la profesión: Funcționari administrativi › Funcționari în serviciul cu publicul › Lucrători pentru informarea clientelei › Funcționari la serviciile de informare și recepționeri.
Descripción de la oferta de trabajo:
Start: 4th March, 29th March, 22nd April
DUTIES AND RESPONSIBILITIES:
Respond to customers' queries regarding their use of a brand new eCommerce app and purchases via chat and call, ensuring a comprehensive and seamless customer experience
Maintain a professionally customer-oriented attitude
Take over and resolve situations where non-compliances occur
Assist the customer in the purchasing decision by providing requested details about products and services
REQUIREMENTS:
Based in or willingness to move to Romania on a short notice
Excellent written and verbal communication skills in German (C1) and English (B1/B2)
Resourceful and stress resilient personality that can adapt and remain calm in all situations
Ability to work independently, while being team player at the same time
Customer-oriented role experience will be considered an advantage
OFFER:
Excellent remuneration package based on experience, skills and performance
Training 7-10 work days in mother language
Shifts 9 hours working and 1 full hour break from Monday to Friday between 10 AM and 22 PM and 2-3 weekends per month
Meal vouchers
Paid startup training and professional development sessions
Medical subscription
Access to Bookster library for borrowing books
Access to 7card
A dynamic and diverse job in a pleasant and modern environment
Opportunities for personal and professional development
Motivational contests and team-building activities
Required language: German
País del trabajo: Rumanía.
Número de puestos: 1.
Empleador: Jobs Europe AB.
Instrucciones para solicitar:
Oferta de trabajo obtenida del portal Eures, con fecha 21 de Febrero de 2024, y con identificador de la vacante:28539150.
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